Our Guaranteed Toys have special Black Packaging that features the Lifetime Guarantee information right on the front.  Each package also indicates the dog's weight class the toy is recommended for, helping consumers choose the correct toy for their pet.

In the event that a customer's dog damages one of these toys, and they would like a replacement, they are instructed to visit our Guarantee page at: www.ruffdawg.com/guarantee

There, they will find simple instructions for sending their damaged toy back to us for a replacement.